Please allow up to 10 days to receive your order. If you need something pronto for a birthday for example then just drop me a quick email and I will aways do my best to make it happen.
For items under £45 within the UK they will be sent out first class post and I will obtain proof of postage.
Items over £45 I will send as a signed for delivery within the UK.
I cannot take responsibility for lost post, if
Orders outside the UK will vary but I am very happy to send outside of the UK, please email me first to check postage costs.Contact me at firstname.lastname@example.org
All items come wrapped in black tissue paper and safely packaged
If you are buying a present for someone I am happy to write a message from you and send it straight out to them, all purchases are gift wrapped. Drop me an email with the message you would like included.
We want you to be happy with your item therefore all items can be returned for a full refund apart from Earrings due to hygiene reasons. You have 30 days to return any items and I will issue a refund within 14 days of receiving the returned item.
If you need to return a non earring item then in the first instance please email me to let me know you are returning the item. I will need your bank details to issue a refund and you will need to pay for the postage and packaging to return the item. Please obtain proof of postage at the post office.
Please send returns to -
Crane Jewellery, 35 Beda Road, Canton, Cardiff
If there is anything else that you unsure about please do get in touch..