- UK DELIVERY
Orders over £25 will be sent out as Royal Mail First Class signed for post. Orders under £25 will be sent Royal Mail First Class.
You will receive a dispatch notification when your order has been sent out.
- INTERNATIONAL DELIVERY
Tracked & Signed delivery via Royal Mail and your national postal service.
Europe - £7.95 Timescale 7-12 days approximately.
USA - £9.95 Timescale 7-12 days approximately.
Australia, Singapore, New Zealand, Japan, Canada, Hong Kong, Israel, Brazil, India - £9.95 Timescales 7-12 days approximately.
If you are an international customer (including EU customers), you may need may to pay customs or VAT charges and a handling fee in the receiving country before you can claim your parcel. These charges will depend on the country your order has been sent to and the value of the item. Please check with your country’s customs and border control for more info on this. Crane Jewellery cannot be held responsible for any charges incurred when importing items into your country.
All items come boxed with no prices showing.
You have 30 days to return any items and I will issue a refund within 14 days of receiving the returned item.
If you need to return a non earring item then in the first instance please email me to let me know you are returning the item. I will need your bank details to issue a refund and you will need to pay for the postage and packaging to return the item.
Please obtain proof of postage at the post office.
Please send returns to -
Crane Jewellery, 35 Beda Road, Canton, Cardiff
If there is anything else that you unsure about please do get in touch..